OBJECTIVES OF TRAINING

The Vendor Portal is necessary to help you successfully start your store on Debbydot Attractions. Therefore it is important that you spend some quality time reading and understanding the Debbydot Attractions trading etiquette. By the end of this training:

  • You should understand how to set up a store on Debbydot Attractions
  • You should understand the trading process of Debbydot Attractions.
Debbydot Attractions Terms and Conditions
Debbydot Attractions Terms and Conditions
Update your profile
Update your profile
Update your Bank Account details
Update your Bank Account details
Accept our Terms and Conditions
Accept our Terms and Conditions
Update your Business address, contact information
Update your Business address, contact information
Upload your Business Logo and your Profile Photo
Upload your Business Logo and your Profile Photo

SUBSCRIBING TO A PLAN

Your profile will be verified by a Debbydot Staff and you will be activated for selling – mostly within 48 hours. Then you will be able to choose a subscription plan.

We have Bronze, Silver, Gold, Diamond package with different setup fee and different commission rates

% COMMISSION RATE
CATEGORYDIAMONDGOLDSILVERBRONZE
Automotive & Industrial33.556
Baby, Kids and Toys57.51012
Beauty, Health & Personal Care57.51015
Office & School Supplies23612
Books and Media Library1.5236
Computers and Accessories2346
Computers software46813
Electronics3458
Drinks & Groceries2.546.57
Home and Kitchen56.58.59.5
Small Appliances45.56.58
Large Appliances3567
Fashion 7101215
Music, Movies & Games1.52.546
Mobile Phones0.511.52
Sports and Fitness2.544.55
Arts & Crafts234.55
Phone & Tablet Accessories46912
Tablets2345
Gifts & Party Supplies35712
Building and Construction1.522.53
Animal & Pets1.5347
DIGITAL GOODS/SERVICES
Domestic Services
Gas Refills & Fuel Delivery2222
Laundry Services46810
Installation Services691113
Maintenance & Servicing691113
Cleaning & Funmigation691113
Water Delivery 67810
Training & Education
Offline Courses56810
Online Courses56810
EVENT TICKETS
Cinema Tickets2222
Event Tickets2222
Things to do56810
Gaming25354050
Wedding 56810
DJ & MC8101213
Equipment56810
Food & Drink5555
Photography56810
HEALTH & BEAUTY
Spas8101213
Gym Membership8101213
Fitness Classes8101213
Dental Care8101213
Make up8101213
Hair Styling56810
Manicure & Pedicure8101213
HOTEL & TRAVEL
Hotels 8101213
Flights8101213
Bus Tickets8101213
Vehicle Hiring8101213
INSURANCE SERVICES
Health Insurance56810
Travel Insurance56810
COMMERCIAL SERVICES
Printing 56810
BILL PAYMENTS
Electricity1.51.51.51.5
Water1.51.51.51.5
Water Disposal2222
Pay TV3333
Internet Subscription6888
Airtime4444
PERISHABLE GOODS
Frozen foods56810
ALCOHOLIC DRINKS
Beer 56810
Whisky and others 10121315

TIPS FOR SUCCESSFUL SELLING

As sellers, you must learn the art of successful selling via three major strategies:

Master the Art of Pricing.

You must learn the art of setting good prices for your products as
wrong product pricing can cause a decline in sales for your store

  • These can be done by Knowing your customers i.e profiling your buyers by what they value.
  • Pricing similarly as buyers are much less likely to buy one than the other if their prices are even slightly different.
  • Compare Prices across other online malls or stores.

SOCIAL MEDIA SAVVY

Social media is fast becoming a value adding marketing channel. It has become very significant and has a great impact on marketing.

Word of mouth; Through social media, word of mouth as become very helpful. It’s a great advantage. Communications spread fast across various social media sites.

Communicating with Buyers; Through the use of social media you can reach out to unsatisfied customers directly and privately.

Influence Buyers; In creating a social media account, you must be careful of who your target audience are. Audiences have been broken down into 3 groups – Social Broadcaster, Mass Influencers, Potential Influence. The potential influencers are usually the most influential being the highest population of people on social media.

EXCELLENT CUSTOMER SERVICE

Debbydot Attractiions encourages you to strive for good feedback from buyers as these feedback encourages you to do better and will keep your buyers coming back.
However, it is necessary that you put in place “Good customer service”.

Understand your customers’ needs and figure out how they can be met. This will encourage positive feedback and repeat of business.

Be willing to answer questions.

Provide Value; offer free gifts with buyer purchases, it does not have to be expensive.

Check in; Make the buyer feel loved and cared for during the process of transaction

PRODUCT CREATION

UPLOADING GOOD IMAGES

Product images are the most essential element on an online store as it helps for good product presentation:

  • Ensure that your image is of highest quality at 500 megapixels before uploading them.
  • Ensure size is between 100KB and 2MB
  • Use photos with white background

PRODUCT TITLE AND DESCRIPTION

A good product title is a comprehensive summary of the product. In
naming a product ensure that you create an effective title by:

  • Using descriptive keywords to make your title as clear as possible.
  • Including brand name.
  • Including specifics like size , color or model number.
  • Not using profane or obscene languages.

It is necessary to give a detailed description of a product so
the customer knows exactly what to expect. This can be done
by:

  • Avoiding using manufacturers descriptions by writing up your own unique descriptions that feature relevant keywords to help make them more search friendly.
  • Describing your item the best way you can with at least 200 words.
    Using bold headers with font sizes of 12 or 14 at maximum.
  • Using unique identifiers such as author’s name, brand’s details, manufacturer’s details, ISBN .e.

VENDOR’S DASHBOARD

OVERVIEW

The Vendor’s Dashboard is your personal selling portal that helps you:

  • Register & upload the products you want to sell on Debbydot.
  • Manage all your products listing.
  • Store your bank details to enable immediate payout of funds owed to you on items sold.
  • Manage your escrow(payment in waiting).
  • Accept & ship new orders.
  • Update your product quantity to ensure all your listed items are still available for sale.
Vendor's Dashboard

ADDING A NEW PRODUCT

To List an Item, click on the “Add New Product”. It’s a two step process;

STEP 1:

  • Add Product Title.
  • Add Product Cover Image (Follow the guidelines).
  • Add Products Categories & Products Tags.
  • Add Short Description.

Click “Create Product”

STEP 2:

This will take you to the ‘Edit Product Tab”

  • Add Description & SKU & Quantity.
  • Add Product Weight (KG); This is compulsory, as it activates the different shipping options.
  • Add Long Description.
Add New Product
Create Product
Add Description
Add Quantity and Weight in KG
Save Product